At Royal Sapphire Foods Nig Ltd, we are committed to providing quality food products and maintaining high standards in packaging and delivery.
Returns & Refunds
Due to the nature of food products, all sales are generally final. We do not accept returns or offer refunds once products have been delivered.
However, exceptions may be considered only in cases where:
- The wrong item was delivered
- The product arrived damaged or compromised
- An order could not be fulfilled by us
Customers must report such issues within 24 hours of delivery, with clear evidence where applicable.
Order Cancellation
Orders may only be cancelled before they are processed or dispatched for delivery. Once processing or shipment has begun, cancellations may not be possible.
Product Inspection
Customers are encouraged to inspect their orders upon delivery and notify us immediately if there are any concerns.
Contact Information
For questions regarding orders or deliveries, please contact:
Email: info@royalsapphirefoods.com