Welcome to Royal Sapphire Foods Nig Ltd. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service.
1. Acceptance of Terms
By using our website or placing an order with us, you confirm that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.
2. Products and Services
Royal Sapphire Foods Nig Ltd provides food products and related services for customers locally and internationally. Product availability, pricing, and descriptions may change at any time without prior notice.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- Customers agree to provide accurate billing, delivery, and contact information.
- Payments must be completed using approved payment methods available on our platform.
- We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or policy violation.
4. Pricing
All prices displayed on our website are subject to change without notice. While we aim for accuracy, errors in pricing or product information may occasionally occur, and we reserve the right to correct them.
5. Shipping and Delivery
Delivery timelines may vary depending on location, logistics, customs processing, or unforeseen circumstances. We are not liable for delays caused by third-party shipping providers or events beyond our control.
Customers are responsible for providing accurate delivery details. Failed deliveries resulting from incorrect information may attract additional charges.
6. Returns and Refunds
Due to the nature of food products, all sales are generally final. Returns or refunds may only be considered in cases of:
- Wrong item delivered
- Damaged or compromised products
- Failure to fulfill an order
Issues must be reported within 24 hours of delivery.
7. User Responsibilities
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Submit false or misleading information
- Interfere with website operations or security
8. Intellectual Property
All content on this website, including logos, text, images, graphics, and product materials, belongs to Royal Sapphire Foods Nig Ltd and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Royal Sapphire Foods Nig Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes acceptance of any updated terms.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable in Nigeria and relevant international business regulations where applicable.
13. Contact Information
For questions regarding these Terms of Service:
Email: info@royalsapphirefoods.com